In Xzact we have the determination to make things better, by creating awareness in our entire team of our customers projects and objectives.
We are motivated to meet our goals by establishing a very clear process from the very early on a project and beyond its completion.
Customer Presentation & Company Introduction
In Xzact we don't understand canned presentations, we customized them to meet our customer's expectactions.
Our goal is to partner with our customers in order to meet common goals.
Customer Meeting & Project Discover Process
Together with the customers we identify in detail the needs and requirements.
Engineering Design Build
Our engineer team is responsible for designing specific solutions to meet our customers needs.
Proposal Delivery & Customer Review
A detailed proposal with a complete tailored scope of work is reviewed with each customer.
Customer signs and issue a purchase order.
Customer Project Kick-Off
This is one of the critical pieces of our process.
All members of the customer and engineering team review in detail the scope of work and discuss the project schedule.
Project Manager & Onsite Project Coordinator Assigned
Our operations management team reviews the project and assign a project manager and an onsite project coordinator.
Xzact Kick-Off Meeting
Engineering, project management team and business development team review and agree on project schedule and resorces allocation.
Project Manager Start Date
Project manager starts the process. Order materials and review project scope.
Project manager and onsite project coordinator review all orders for the job.
Jobs are executed by schedule task.
Project manager and customer representative create a seamless communication process with the customer.
Quality Control & Complete Project
Engineering team verifies onsite job quality and gives seal of approval.
Customer Documentation AsBuilts
The project is completed when the customer receives training, documentation and/or asbuilts, and warranties.
All customer's projects and record are safely and digitally stored.